Privacy Policy

1. Information We Collect

Pelican Media Haus collects personal information that you voluntarily provide, including your name, phone number, email address, business information, and any content or materials you submit to us, when you fill out forms, book calls, or communicate with us through SMS, email, our website, or social platforms. We also automatically collect certain technical data (such as IP address, browser type, device information, and usage activity) through cookies, pixels, and similar technologies when you visit our website.

2. How We Use Your Information

We use your information to:

• Provide marketing, advertising, video production, and creative services
• Communicate with you via SMS, phone, or email regarding your project, account, or inquiries
• Send promotional messages, service updates, appointment reminders, and educational content
• Process payments and fulfill service agreements
• Improve our website, services, and customer experience
• Comply with applicable legal obligations

3. SMS / Text Messaging

By providing your phone number and expressly opting in, you consent to receive SMS or MMS messages from Pelican Media Haus related to your inquiries, appointments, service updates, and occasional promotional offers. Consent to receive marketing SMS is not a condition of purchasing any goods or services. Message frequency varies. Message and data rates may apply.

• Opt-Out: Reply STOP at any time to unsubscribe.
• Help: Reply HELP or contact us at (321) 520-9008.
• In compliance with the Florida Telephone Solicitation Act (F.S. § 501.059) and the federal Telephone Consumer Protection Act (TCPA), we will only send marketing messages between 8:00 AM and 8:00 PM in your local time zone.
• We do not sell, rent, or share your phone number or SMS opt-in data with any third parties for marketing purposes. Your consent to receive SMS is not shared with any third party.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels (including the Meta Pixel), and analytics tools (such as Google Analytics) to understand site usage, measure advertising performance, and improve the user experience. You may disable cookies in your browser settings, though some features may not function properly as a result.

5. Third-Party Services

We use third-party platforms (such as Meta/Facebook, Google, Stripe, CRM systems, email service providers, and scheduling tools) to deliver our services. These providers have their own privacy policies, and we encourage you to review them. We share only the information reasonably necessary to provide the services you request.

6. Your Florida Privacy Rights (Florida Digital Bill of Rights)

If you are a Florida resident, you may have the right to:

• Access and obtain a copy of the personal information we hold about you
• Correct inaccurate personal information
• Request deletion of your personal information
• Opt out of the sale of your personal information or of targeted advertising
• Opt out of profiling that produces legal or similarly significant effects

To exercise any of these rights, contact us at aaron@pelicanmediahaus.com. We will respond within 45 days, as required by law.

7. Data Security

We implement commercially reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information only as long as necessary to fulfill our business obligations, provide our services, comply with legal requirements, resolve disputes, and enforce our agreements.

9. Children’s Privacy

Our services are directed to business owners and are not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, and material changes will be noted with an updated effective date.

11. Contact Us

If you have any questions about this policy or your personal data, contact us at: